Computer & IT > Software
RM 2,500 to
RM 3,000
per month
Job Description
• Technical Support - Provide first-line technical support and troubleshooting assistance to restaurant staff and management for hardware and software-related issues. Collaborate with stores and clients to understand the challenges, diagnose, and resolve in a timely manner. • System Maintenance - Perform routine maintenance task and optimization of the restaurant's IT systems, including POS terminals, back-office systems, and peripherals. Update and maintain digital menu board context. • Setup Installation - Install, configure POS and other F&B-related systems. • Software Updates - Ensure that all software and applications are up to date and that security patches are applied promptly. • Hardware Maintenance - Perform routine maintenance and repairs on computer hardware, printers, and other IT equipment. • Inventory Management - Keep track of IT inventory and order replacement parts or equipment when necessary. • User Training - Provide training to restaurant staff on the proper use of IT systems and software. Communicate effectively with clients and internal teams to provide updates and solutions. • Data Backup and Recovery - Implement data backup and recovery procedures to prevent data loss. • Security - To implement and maintain security protocols to protect against data breaches and cyber threats. • Provide adhoc on-site or remote end-user technical support for stores and clients.
• Diploma/Bachelor’s degree or relevant certifications in information technology, computer science, or a related field. • At least 2 years of working experience in providing IT support, preferably in the retails/F&B industry. • Strong problem-solving and troubleshooting skills. • Proficiency in computer hardware and software. • Knowledge of network configurations and protocols. • Excellent communication skills and the ability to work effectively with non-technical staff. • Strong organizational skills and attention to detail. • Familiarity with restaurant POS systems (a plus) • Able to join immediately will be an added advantage.

This job is performed on site.

IT & Data Management

Computer & IT


21 March 2024
Poster Details
Rounded avatar
Murni Discovery
Kuala Lumpur, Malaysia
0 / 0 reviews
Job Published: 6
Member since: November 2023
Posted 2 months ago
Job ID: 44031C